Terms and conditions for orders
These terms and conditions (the "Terms and Conditions") are the terms and conditions upon which Rodgers the florists("we/us") makes this website available to you
These Terms and Conditions govern your use of this Site and the Order Service.
1. Floral products
1.1 All floral Products as depicted on this website (as may be varied from time to time) are available almost everywhere in the UK, Channel Islands, Ireland and Isle of Man.
1.2 Floral Products may be delivered by us in bud to ensure longer life.
1.3 All floral Products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute a floral Product of equivalent value and quality without notice.
1.4 In the event that we are unable to supply the selected Product or any substitute product to you at all, we shall notify you as soon as is reasonably possible and shall reimburse your payment in full and in any event no later than 30 days after the intended delivery date.
2. Prices
2.1 Prices listed within are valid for a maximum of 14 days of submitting your purchase form.
2.2 Prices include VAT for deliveries within the UK, Ireland and Channel Islands, but exclude Delivery and admin. charge (£4.9+1.00) and the transmission and admin charge for overseas orders (£6.99+ 1.00).
3. Orders / Payment
3.1 You will be given clear instructions to follow to navigate the Order Form and you shall be required to provide us with your complete personal details, including accurate postcode, together with those of the intended recipient and all necessary payment details. We accept payment by all major credit and/or debit cards other than Electron, department store cards and any other credit and/or debit cards as we may specify from time to time. By clicking on the 'check out' button on the Order Form, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions.
3.2 Submitting your Order Form is subject to our acceptance of this offer when we issue a written confirmation of acceptance by e-mail to the e-mail address with which you have addressed us. This message will re-confirm elements of the order(s) you have placed including confirmation of your card message. We will not consider ourselves bound by a contract with you until we have issued this confirmation.
3.3 We will confirm your order details and advise you that we are processing your purchase when we e-mail you.
3.4 We cannot accept Order Forms from customers under the age of eighteen (18) years.
4. Delivery
4.1 Delivery of £4.99 will be applicable within the UK, Ireland, Isle of Man and Channel Islands. If you request delivery to remote areas which are not normally delivered to by an Interflora florist you will be advised of any additional charges as soon as possible upon receipt of your Order Form.
4.2 Incorrect personal details may lead to problems or delays in delivery, so before placing your order, please ensure that you have included the full address details, including accurate postcode of the intended recipient and your daytime contact telephone number or e-mail address so that we can notify you in the event that any delivery problems are encountered.
4.3 Whilst we agree to use all reasonable endeavours to ensure that delivery will be on the requested delivery date you acknowledge that actual delivery will be via a local florist and in very occasional circumstances delivery on the requested terms will not be possible. In such circumstances you will be given prior notice wherever possible and we shall either make alternative arrangements or shall reimburse your payment .i
4.4 In case of delivery to certain locations where a third party is involved, such as offices, hospitals, airports, hotels, ships and other business locations, the signature of any person authorised to accept delivery on behalf of the organisation shall be accepted as proof of delivery to your chosen recipient.
4.5 In respect of orders outside the UK, Channel Islands and Ireland, delivery shall be made as soon as is reasonably practicable but you acknowledge that delivery on the intended delivery date, particularly in respect of orders received for same day delivery or for Sundays and Public Holidays, cannot be guaranteed.
4.6 It is possible to select a preferred delivery time within the order process for items ordered from the 'Sympathy' &'Funeral' product ranges. This option should be used only for orders requesting delivery to funerals or funeral parlours. Whilst every effort will be made to ensure your order is delivered prior to the time selected, no guarantee for delivery by the time specified can be given. To assist us in meeting your preference, please ensure your order is placed at least one working day prior to the preferred delivery time.
4.7 In the instance of there being difficulties in delivering your order to the intended recipient we (including the florist or third party delivering your order) reserve the right to contact the recipient using the contact details you provide on the Order Form.
5. Cancellation
5.1 Orders may be amended or cancelled up to 24 hours before the intended delivery date for UK, Ireland and Channel Islands, and 48 hours before the intended delivery date where delivery is outside UK, Ireland and Channel Islands.
5.2 To amend or cancel your order, please contact the Rodgers Customer Service Team from 9am until 5.3pm Monday to Saturday using the contact details on our home page.
Disclaimer
Whilst we agree to use our reasonable endeavours to ensure that the Rodgers Site and/or the Delivery Service is fully operational and error-free we cannot guarantee this and, therefore, accept no responsibility for any defects and/or interruption of the Site and/or the Delivery Service and shall be released from our obligations under these Terms and Conditions in the event of any cause beyond our reasonable control which renders the provision of the Rodgers Site and/or the Delivery Service impossible or impractical.
Changes to these terms of use may be made at any time.
Champagne
Available as a Finishing Touch & via designated Gift Sets only.
We reserve the right to replace brands shown to equal value and quality.
Available in selected delivery areas only - product range may be restricted for certain delivery locations.
Under the Licensing Act of 1964 ( UK) and 1976 ( Scotland) it is an offence for any person under 18 years to buy, or attempt to buy, alcoholic liquor. It is an offence under Sections 32 and 33 of the Intoxicating Liquor Act 1988 ( Ireland) for any person under 18 to buy, or attempt to buy, intoxicating liquor. It is an offence under Licensing ( Northern Ireland) Order 1990 for any person under 18 to buy, or attempt to buy, intoxicating liquor.
General
We reserve the right to supplement and amend the Terms and Conditions on which you are permitted access to the RodgersSite and/or the delivery Service from time to time. We will post any changes on the Rodgers Site and it is your responsibility as a customer to review the Terms and Conditions on each occasion you access the Rodgers the Florists Service or Site. Changes will be effective five (5) hours after the posting of any such change and all subsequent dealings between you and us shall be on the new terms and conditions.
These Terms and Conditions shall be deemed to include all other notices, policies, disclaimers and other terms contained in the Rodgers Site, provided that in the event of a conflict between any such other notices, policies, disclaimers and other terms, these Terms and Conditions shall prevail. If any of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
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